Mosaic Art Supply Help and Information

Quick Help:

If you click on the small picture of an item, you can read details about the item including its dimensions.

If you are having trouble updating products or editing your cart, email us for assistance. We answer emails throughout the afternoon and late night M-F and occasionally most weekends. Click here for URGENT ORDERS

First time buying online? We have some simple instructions for how to shop online at the bottom of this page.

Checkout Problems

Don’t panic if your credit card is rejected. Sometimes the banks can’t verify your billing address due to technical issues, but that’s no problem. Our website keeps a record of your invoice and payment information, and WE CAN VERIFY YOUR CARD and complete the credit charge for you manually.

If your card is rejected, email us, and we will take care of it. Never email you credit card number for security reasons. We already have the credit card number from your attempt at checking out if you:

Make sure you click all the way to the end of the checkout pages and click the “submit order” button.

Shopping Online: Basic Instructions
  • Click the “Add to Cart” or “Buy now” button to place an item in the shopping basket.
  • After a product is added to the shopping basket, you can click the “View or Edit Cart” links to update quantities or remove products from the basket
  • Once you have the products and quantities finalized, you can click the “Checkout” link
  • Next, complete the required Billing, Shipping and Payment information.
  • Finally, click the Submit Order button to complete the order.
  • Once the order has been shipped a confirmation email will be sent.